Get help with degenerates.

What To Include

• Your Matrix account ID if you can access it in the app.
• The approximate time of the issue.
• Your device model, iOS version, and app build if known.
• A short description of what happened and what you expected.

What Not To Send

Do not send passkeys, private keys, recovery keys, access tokens, or private message content unless support explicitly asks for diagnostic context that you are comfortable sharing.

Response Expectations

Support is provided by email on a best-effort basis; there is no guaranteed response time. Security concerns and account-deletion requests are handled first.